My first call of the day today was from a woman who immediately launched into a long story about how her husband was failing to make alimony payments. She called to see if we could provide her with the number for Saratoga County Settlement Service (or something like that).
Seriously. This is when a phone system with an automatic answerer would REALLY come in handy. Is it worth my time to spend 15 minutes on the phone with a distraught ex-wife?
Ahhh, another county offices wrong number call. Happens all the time. This was a good one, though. Mine have never run 15 minutes and I've never heard an (interesting?) life story.
I love it, too, when they call us and get upset if I can't direct them to the right department at the county offices, a place I don't work at!
We have a phone system and I still get those calls. They listen to my auto attendent and then the list of staff and extensions. I am the last person listed on the menu so they automatically key in my extension and proceed to tell me the problem of the day. My favorite was when a woman asked me the number to the police department. Do people know about 411 anymore?
Ahhh, another county offices wrong number call. Happens all the time. This was a good one, though. Mine have never run 15 minutes and I've never heard an (interesting?) life story.
ReplyDeleteI love it, too, when they call us and get upset if I can't direct them to the right department at the county offices, a place I don't work at!
We have a phone system and I still get those calls. They listen to my auto attendent and then the list of staff and extensions. I am the last person listed on the menu so they automatically key in my extension and proceed to tell me the problem of the day. My favorite was when a woman asked me the number to the police department. Do people know about 411 anymore?
ReplyDelete